5 stars to all the staff at John Henry's for providing fast and helpful service. I called early in the morning and they were out to fix the problem before noon.
Great experience. Ian and Reese did an excellent job of communicating so I had clear expectations of what was happening and the timeline. Highly recommend
I've used John Henry since 1998 for all my plumbing and HVAC needs. Super pleased with their professionalism, timeliness, and pricing. They have always been on time or even earlier. Their technicians are easy to talk with and have always made sure I understood what they were going to do before starting the project. They have given me options on ways to solve my problem. It helped me feel a bit more involved in the process.
Ian did a great job fixing our water heater. He's a shining star of this company and takes plenty of time to explain the issue in layman's terms and what it will take to fix it.
Compliments to technician Wes D! He's been to our home before and we've always had great service. He spends time reviewing the services we have with the John Henry's program we're in. Wes is thorough and honest. We're always satisfied with the service from John Henry's.
Excellent work. The company was responsive to our dilemma and the problem was resolved the next day. The technician, Micah, was very thorough and efficient.
Prompt, efficient & friendly. Listened me explain my problem. Had info from a previous visit. Replaced an igniter with one I already had on hand. Found no additional problems. Water heater works fine now. Have hot water now. Wife is happy. Life is good again. Thanks much Eric Gray.
Ian B. was not only a knowledgeable plumber, but a genuinely nice person. Took care of my problem with ease and expertise and cleaned up afterwards. Would highly recommend.
Micah was at the property about 1 week ago, but did not have luck, as he thought the drain was probable froze under the concrete floor. He returned yesterday and got the drain flowing 2ith no additional charge.
We needed several upgrades to our basement to make it comfortable for out-of- town family to stay. We had attempted to get estimates from three other smaller companies and they never even bothered to get back to us after coming and looking at our project. It was frustrating until we went with John Henry. The whole process was very effortless on our part, they came when they said they would, they did what we expected them to do. There was no wait. Very nice, impressive, and professional team of workers who all did an excellent job. We will use them in the future.
We had a small wet spot on the bedroom carpet next to the master bathroom. John Henry’s Plumbing came out the next day and quickly diagnosed the problem as water moving across the sub-flooring due to a faulty toilet seal. They replaced the wax ring and reseated the toilet and we're fixed! Tyler L explained everything to me and even checked the basement for any possible ceiling damage. We are pleased with our continued service from John Henry’s Plumbing.
I had Tyler from John Henry’s come to my home for some electrical work. He was amazing! He was straightforward and very knowledgeable . It’s great to know John Henry’s has electrical along with plumbing and HVAC. I use them for everything.
Our high effience furnace stopped heating this morning. Called John Henry right away thinking something major happened. After thinking how air intake on this furnace I checked outside and air intake frosted over. Technician that promptly came over cofirmed what I found and proceeded to defrost intake and check furnace. Very professional on checking over furnace and giving me hints on what to do to if it happens again. Thanhyou!!
Excellent service as usual! Scheduling worked with us on getting someone to the house as soon as possible, and online text notifications let me know when the tech was on his way, even gave me a picture of them so I knew who to expect. They did a professional job of cleaning out the sewer pipe and even reviewed the before and after pictures quickly with me. It always hurts a little bit to get the bill, but all worth it in the end, to know the job that was done, was done right with the powerful tools they have available. I know the tree roots will find there way into the pipe again, just glad I have a reliable team to call when they need me. Thanks again.
Water heater decided to stop working after 19 years. I called John Henry's at 10:50 A.M. And by 3:00 P.M. I was able to shower before work. Great job by Josh E!!!!
Kyle was prompt, polite and got the job done, and did a great job of explaining as he went along and also how to use the C stuff to help keep our sinks from clogging up in future.
Brandon from John Henry's did such a great job. He explained everything wonderfully and never once made me feel pressured into additional services or hubbub. The work was completed quickly and expertly and I'm so grateful!
Had to wait a little bit, but Ian got our pipes thawed pretty quick. In and out in about an hour. Top notch service and communication from scheduling to job completion. I would add another star if it was possible! Six Stars!
Great service today to thaw the pipes that froze and replace a cartridge behind the shower handle. It was an expensive visit but it could have been a lot worse if the pipes had burst! Kyle explained everything clearly and I feel so glad to have called these folks today. I will be getting a reverse osmosis system installed too! Keep up the great service. Highly recommend.
5 stars to all the staff at John Henry's for providing fast and helpful service. I called early in the morning and they were out to fix the problem before noon.
Great experience. Ian and Reese did an excellent job of communicating so I had clear expectations of what was happening and the timeline. Highly recommend
I've used John Henry since 1998 for all my plumbing and HVAC needs. Super pleased with their professionalism, timeliness, and pricing. They have always been on time or even earlier. Their technicians are easy to talk with and have always made sure I understood what they were going to do before starting the project. They have given me options on ways to solve my problem. It helped me feel a bit more involved in the process.
Ian did a great job fixing our water heater. He's a shining star of this company and takes plenty of time to explain the issue in layman's terms and what it will take to fix it.
Compliments to technician Wes D! He's been to our home before and we've always had great service. He spends time reviewing the services we have with the John Henry's program we're in. Wes is thorough and honest. We're always satisfied with the service from John Henry's.
Excellent work. The company was responsive to our dilemma and the problem was resolved the next day. The technician, Micah, was very thorough and efficient.
Prompt, efficient & friendly. Listened me explain my problem. Had info from a previous visit. Replaced an igniter with one I already had on hand. Found no additional problems. Water heater works fine now. Have hot water now. Wife is happy. Life is good again. Thanks much Eric Gray.
Ian B. was not only a knowledgeable plumber, but a genuinely nice person. Took care of my problem with ease and expertise and cleaned up afterwards. Would highly recommend.
Micah was at the property about 1 week ago, but did not have luck, as he thought the drain was probable froze under the concrete floor. He returned yesterday and got the drain flowing 2ith no additional charge.
We needed several upgrades to our basement to make it comfortable for out-of- town family to stay. We had attempted to get estimates from three other smaller companies and they never even bothered to get back to us after coming and looking at our project. It was frustrating until we went with John Henry. The whole process was very effortless on our part, they came when they said they would, they did what we expected them to do. There was no wait. Very nice, impressive, and professional team of workers who all did an excellent job. We will use them in the future.
We had a small wet spot on the bedroom carpet next to the master bathroom. John Henry’s Plumbing came out the next day and quickly diagnosed the problem as water moving across the sub-flooring due to a faulty toilet seal. They replaced the wax ring and reseated the toilet and we're fixed! Tyler L explained everything to me and even checked the basement for any possible ceiling damage. We are pleased with our continued service from John Henry’s Plumbing.
I had Tyler from John Henry’s come to my home for some electrical work. He was amazing! He was straightforward and very knowledgeable . It’s great to know John Henry’s has electrical along with plumbing and HVAC. I use them for everything.
Our high effience furnace stopped heating this morning. Called John Henry right away thinking something major happened. After thinking how air intake on this furnace I checked outside and air intake frosted over. Technician that promptly came over cofirmed what I found and proceeded to defrost intake and check furnace. Very professional on checking over furnace and giving me hints on what to do to if it happens again. Thanhyou!!
Excellent service as usual! Scheduling worked with us on getting someone to the house as soon as possible, and online text notifications let me know when the tech was on his way, even gave me a picture of them so I knew who to expect. They did a professional job of cleaning out the sewer pipe and even reviewed the before and after pictures quickly with me. It always hurts a little bit to get the bill, but all worth it in the end, to know the job that was done, was done right with the powerful tools they have available. I know the tree roots will find there way into the pipe again, just glad I have a reliable team to call when they need me. Thanks again.
Water heater decided to stop working after 19 years. I called John Henry's at 10:50 A.M. And by 3:00 P.M. I was able to shower before work. Great job by Josh E!!!!
Kyle was prompt, polite and got the job done, and did a great job of explaining as he went along and also how to use the C stuff to help keep our sinks from clogging up in future.
Brandon from John Henry's did such a great job. He explained everything wonderfully and never once made me feel pressured into additional services or hubbub. The work was completed quickly and expertly and I'm so grateful!
Had to wait a little bit, but Ian got our pipes thawed pretty quick. In and out in about an hour. Top notch service and communication from scheduling to job completion. I would add another star if it was possible! Six Stars!
Great service today to thaw the pipes that froze and replace a cartridge behind the shower handle. It was an expensive visit but it could have been a lot worse if the pipes had burst! Kyle explained everything clearly and I feel so glad to have called these folks today. I will be getting a reverse osmosis system installed too! Keep up the great service. Highly recommend.